We ship internationally!
Please email us at firstname.lastname@example.org and we can quote your shipping cost.
We do not accept return or exchange on any items from the sale section on the website or any discounted items.
Please e-mail us for if you are unsure about any returns email@example.com
Please email us if you require exact measurements for any styles.
We will do our very best for orders placed before 3pm EST each business day to be packed and sent the same day. We use Australia Post Express which usually is next business day delivery within the express post network (Australian capital cities & major metro areas).
Western Australia customers please note it may take longer to get express parcels. Please use the Australia Post Postage Calculator to see what network you are in and when you can expect your parcel. http://auspost.com.au/apps/postage-calculator.html
If you do need something urgently, please give us a call and we’ll make sure it’s top priority!
If you don’t receive your items within 5 business days of ordering, please email firstname.lastname@example.org with your full name + order number and we’ll track it down for you. A lot of times, it’s just sitting at the post office waiting for collection.
We collect information about you for 2 reasons:
To process your order and to provide you with the best possible service. The type of information we collect from you are:
-Your phone number
-Your email address
-Your credit/debit card details
You can unsubscribe to our mailing list anytime!The personal information we hold will be held securely in accordance with our internal security policy and the law.
Here with i.d.s, we want to provide you with a safe and stress-free online shopping experience and we know it’s important to protect the safety of your credit card! We use the highest strength Secure Sockets Layer (SSL) 128 bit encryption to transmit your personal and credit card details with absolute security and privacy. SSL is a sophisticated method of scrambling data as it travels from your computer to our website's servers.We do not store your credit card details!!!!
Paypal uses strict internet security available, please visit www.paypal.com.au for more information.