Free shipping option at checkout for all orders over $65 in Australia.
Free express shipping on all orders over $99.95
All orders placed before 2pm AEST each business day will be packed and sent the same day.
We ship with Australia Post with expected delivery times of 2-8 business days for delivery within the standard post network (Australian capital cities & major metro areas). Please note that there may be delays to shipping during busy periods and holidays as well as unforeseen circumstances.
Please use the Australia Post Postage Calculator to see what network you are in and when you can expect your parcel. http://auspost.com.au/apps/postage-calculator.html
FLAT RATE SHIPPING
For all Australian orders under $65, a flat rate of $7.95 will be incurred for all orders.
Any orders with express shipping will incur a flat rate of $10.95 at checkout.
All orders shipped and delivered to New Zealand will cost $20.
Expected delivery time for orders to New Zealand is 6-27 business days depending on location. Please note that there may be delays to shipping during busy periods and holidays as well as unforeseen circumstances.
All other international orders placed via the AU website will incur a flat shipping cost of $25.
Please note that the order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied.
CLICK AND COLLECT
We offer click and collect on all orders. You will receive a confirmation email to let you know when your order is ready for pick up. Please wait for this email before coming to the collection point to collect.
- Select 'Pick Up' option at checkout
- Click and collect price starts from $5
COLLECTING YOUR ORDER FROM THE COLLECTION POINT
- A confirmation email will be sent to you when your order is ready to pick up. Please only go to the collection point once you’ve received this message.
- Please bring your proof of purchase and a photo ID
- Need someone else to pick up your order? Ensure they have the original order confirmation or TAX invoice and present their photo ID for collection at the collection point
- COLLECTION ADDRESS: 1A Glasshouse Road, Collingwood, 3066, Melbourne, VIC
Please collect your order within 3 days. If an order is not collected within 5 days, the order will be cancelled and refunded.
For any enquiries please email us at email@example.com
Our office hours are 9am to 4pm EST Monday- Friday
Ph: 03 9417 0548